Privacy Statement

What is North Coast Recruitment'sPrivacy Policy?

North Coast Recruitment is committed to ensuring your privacy. We understand that privacy in the recruitment process is paramount. This Privacy Policy details how we handle personal information supplied to us.

What personal information does North Coast Recruitment collect?

Whether you register with us by:

• Mail
• Fax;
• Email;
• On line registration;
• Or in person.

If it is necessary for us to collect further information we will seek and retain only information that you have authorised us to collect by your signing of our Collection Statement. That information would normally fall into the following categories:

• Candidate information submitted and obtained from you, or other sources, in connection with applications for work:
• Work performance information;
• Information about incidences in the workplace;
• Staff information;
• Information about absences from work due to leave, illness or other causes;
• Information obtained to assist in managing client and business relationships.

A copy of our Collection Statement can be viewed below.

A visit to our website does not result in any personal information about you being collected.

How and where does North Coast Recruitment store personal information?

The personal information collected is stored electronically and/or manually. It is held securely on our premises. If we have not proceeded with your application after three months, only publicly available information about you, such as your name, address and telephone no., will be retained. All other information will be deleted and/or destroyed.

How does North Coast Recruitment use this information and to whom is it disclosed?

North Coast Recruitmentuses the information you supply to us to place you in suitable employment. Disclosure to third parties of your information occurs only with your approval. When you give us approval, your information may be disclosed to nominated prospective employers.

How can you find out what personal information North Coast Recruitment holds about you and correct it if necessary?

As information contained in CV's and résumés is constantly changing we welcome the opportunity to update the personal information we hold. If you would like to update your personal information, or if you simply want to know what personal information we currently hold about you, please contact us. We may charge a fee to cover reasonable costs of supplying your personal information to you.

Currency

Changes will be made to our Privacy Policy as required. This information is current as of 1st April 2003.

Collection Statement

Personal Information
Personal information is any information or an opinion (whether true or not) about you. It may range from very sensitive (eg: medical history) to routine information (eg: address and phone number). It would include the opinions of others about your work performance (whether true or not), your work experience and qualifications, aptitude test results and other information obtained by us in connection with your possible work placements. Personal information includes sensitive information.

Sensitive Information
Sensitive information is a specific category of personal information. It is information or opinion about your:

• racial or ethnic origin;
• political opinion;
• membership of a political association or religious beliefs, affiliations or philosophical beliefs;
• membership of a professional or trade association or membership of a trade union;
• sexual preferences or practices;
• criminal record;
• health or disability (at any time);
• expressed wishes about the future provision of health services.

Collection of Personal and Sensitive Information
Your personal and sensitive information will be collected by North Coast Recruitment for its own use.

Contact Details
If you wish to contact us about your personal or sensitive information you should contact our Privacy Co-ordinator, Mr Chris Mears, during office hours.
Email: chris@ncw.net.au
Telephone: 02 6622 0500

Collection Methods
Personal and sensitive information will be collected from you directly when you fill out and submit one of our Registration Forms or any other information in connection with your application to us for registration.

Personal and sensitive information will also be collected when:

• we receive any reference about you;
• we receive results of inquiries that we might make of your former employers, work colleagues, professional associations or registration body;
• we receive the results of any competency or medical test;
• we receive performance feedback (whether positive or negative);
• we receive any complaint from or about you in the workplace;
• we receive any information about a workplace accident in which you are involved;
• we receive any information about any insurance investigation, litigation, registration or professional disciplinary matter, criminal matter, inquest or inquiry in which you are involved;
• you provide us with any additional information about you.

Use of Information
Your personal and sensitive information may be used in connection with:

• your actual or possible work placement;
• your performance appraisals;
• our assessment of your ongoing performance and prospects;
• any test or assessment (including medical tests and assessments) that you might be required to undergo;
• our identification of your training needs;
• any workplace rehabilitation;
• our management of any complaint, investigation or inquiry in which you are involved;
• any insurance claim or proposal that requires disclosure of your personal or sensitive information.

Disclosure of Information

• potential and actual employers and clients of North Coast Recruitment;
• referees;
• our insurers;
• a professional association or registration body that has a proper interest in the disclosure of your personal and sensitive information;
• a Workers Compensation body;
• our contractors and suppliers - eg: our IT contractors and database designers;
• any person with a lawful entitlement to obtain the information;
• Superannuation Fund.

If you are able to establish that personal or sensitive information that we hold about you is not accurate, complete and up-to-date, we will take reasonable steps to correct it so that it is accurate, complete and up-to-date.

If we are unable to agree that personal or sensitive information that we hold about you is accurate, complete and up-to-date, you may ask us to place with the information a statement by you that claims that particular information is not accurate, complete and up-to-date.

If you wish to exercise your rights of access and correction you should contact our Privacy Co-ordinator, whose details are shown on the previous page. In some cases we may impose a moderate charge for providing access to personal or sensitive information. We will not charge you simply because you lodge a request for access.

If you do not give us the information we seek:

• we may be limited in our ability to proceed with any recruitment processes and
• we may not be able to proceed with your application for employment or employment in specified areas.

Consent to Collection, Use and Storage of Your Personal and Sensitive Information

I (FULL NAME)

of (ADDRESS)

who can be identified by (FURTHER MEANS OF IDENTIFICATION -
EG: DRIVERS LICENCE OR PASSPORT.)

have read and understood each of the statements in this Collection Statement and voluntarily consent to:

• personal and sensitive information about me being collected by you as indicated above;
• personal and sensitive information about me being used as indicated above;
• personal and sensitive information about me being disclosed as indicated above.

Signed and dated.

Further Information

Information supplied as a result of amendments to the NSW Fair Trading Act and
reforms to the Employment Agents Industry in NSW

Your Rights As A Candidate

That an employment placement service must not charge a job seeker a fee for the purpose of finding the job seeker employment.

That an employment placement service must not engage in misleading or deceptive conduct (such as advertising a position a position as being available when the agency knows no such position exists or knowingly gives misleading information to a job seeker about the nature of a position): and

If a job seeker believes that an employment placement service has acted inappropriately, the job seeker may contact the Department of Fair Trading for information on possible action that may be taken.

Please note that whilst we do not regard ourselves as an employment service, but rather a Recruitment and Temporary Staffing Agency, in NSW we are obliged to comply with the Employment Agents requirements of The Fair Trading Act.

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